Got Questions? We’ve Got Answers

1. What is CalAIM?

CalAIM is California's program to improve Medi-Cal by providing extra services that address health and social needs beyond just medical care.

2. Who qualifies for CalAIM services?

Medi-Cal members who have complex health needs, are homeless, have mental health or substance use issues, or are at high risk of hospitalization.

3. How do I sign up for CalAIM services?

Contact your Medi-Cal managed care plan to ask about available CalAIM services in your county.

4. Is there an extra cost for CalAIM services?

No. CalAIM services are covered at no cost to eligible Medi-Cal members.

5. What is a care manager?

A care manager is a dedicated person who helps coordinate all your health and social services, making sure you get the support you need.

6. Are CalAIM services available everywhere in California?

Services vary by county and managed care plan. Not all services are available in every area.

7. Can I get help with housing through CalAIM?

Yes. CalAIM offers housing-related services such as help finding housing, paying deposits, and keeping your housing.

8. What if I need mental health or substance use support?

CalAIM includes expanded behavioral health services including mental health and substance use treatment.

9. How long can I receive CalAIM services?

It depends on the service and your individual needs. Your care manager can help determine the duration.

10. Who do I call if I have questions?

Call your Medi-Cal managed care plan directly or visit dhcs.ca.gov for more information.

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